When you are looking for a mechanic local to you always look at the range of services they provide as you may need them in future. Right now you may only require an MOT or a small service but one day something serious could go wrong like a gearbox or engine management faults, so choosing the right mechanic that you can build a relationship with and can provide a service for all types of problems can help you in the future.
A typical mechanic would always provide the basic types of services such as an MOT or vehicle service like an oil change and filters. Not only are these the lower end of the budgets but is a requirement to keep your car running smoothly and legally.
Ask your mechanic what other services they can provide and give them examples from previous experience, and one thing we would always ask is if they can repair or fit a new gearbox as this can be a very difficult service to provide. If they can then you will quickly find that you have found the right mechanic.
Going that extra mile as a mechanic is hard to find as they normally provide the service required and that’s it, so we recommend looking at the testimonials, Facebook page and website for any recent work and comments. You need to know that you will be looked after from start to finish. Providing a courtesy car can be very useful as well, especially if your mechanic needs your car for a few days. Providing a courtesy car will ensure that your day to day life hasn’t been disrupted.
One of the most heard comments we have had from customers is the lack of communications from other mechanics. A lot of customers have said they had to constantly phone their previous mechanic for updates on the problem and felt they were palmed off for another day and doesn’t seem to have any kind of urgency to finish the job. Make sure you have a set time to drop off and pick up your vehicle in place, just in case any problems may occur, which you can go back on if they are delaying for no reason.